Shipping & Returns
How do I return or exchange my order?
Can I change or cancel my order once I’ve placed it?
Do you offer free shipping?
When will my order ship?
Do you ship internationally?
- 10€ shipping for all European orders outside of Austria, Germany & Switzerland.
- Shipping costs for rest of world vary depending on your location and are calculated during the check-out process.
- Taxes and duties may apply, customers are responsible for all customs and duty fees.
- International transit times may vary due to delays presented at customs.
What payment methods are accepted?
What about express checkout?
What is a pre-order item? When can I expect pre-ordered items?
Which fabrics and textiles are used?
Where are the pieces made?
From where do you ship the products?
Are all products produced in Europe?
Do you use biodegradable packaging?
Collection, Sizing & CARE
What size should I order?
We try to create our swim and resort wear as true to size as possible. However, depending on body shape and size, the fit may vary. All pieces are usually shot on a model wearing size S. For our swim wear a size XS is suitable for A cups, S will fit for a 75B or 70C, size M is suitable for all C cups, L for D cups and XL for a larger chest or wider back. The bottoms fit true to size: XS for 34, S for 36 to 38, M for 40, L for 42 and XL for a size 44.
If you are unsure about what size to order, we are happy to help you find your perfect fit. Feel free to reach out via direct message on Instagram @viktorialouise.official or contact our customer care team by email firstname.lastname@example.org
The item I want is out of stock, what do I do?
How do I care for my VIKTORIA LOUISE pieces?
Please note that a high amount of chlorine or saltwater can damage your swim wear, rinse immediately with fresh water after use. Certain tanning oils, sunscreens, and self-tanners can stain or damage your swimsuit.